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Warranty

Zephyr® Ion Warranty

Please Note: Opening the Zephyr Ion Vaporizer’s housing will void the warranty. Please contact Zephyr Vaporizers for all service or repair needs.

Warranty

Zephyr Vaporizers (“Zephyr”) warrants solely to the original purchaser that the Zephyr Ion (“Ion”) will be free from defects in material, operation and workmanship under normal use for a period of two (2) years from the date of purchase. During this period, Zephyr or an authorized service center will repair or, if needed, replace any defects free of charge, provided that such defects occur during proper use of this product with regard to all directions, warnings, and guidelines detailed in this instruction manual, arise solely from faulty design, workmanship, or materials, and the defective product has been returned to Zephyr or an authorized service center.

Defects or damage that results from improper or unintended handling, maintenance, or use of this product are not covered by this warranty. The foregoing constitutes Zephy’s sole liability under this warranty. There is no entitlement to any refund of the purchase price whether in whole or in part. Zephyr shall not be liable under this warranty for any damage, direct or indirect, caused by the product during usage or otherwise. This warranty does not limit or in any way affect your statutory rights.

This warranty only covers defects in material, operation and workmanship; it does not cover wear and tear that occurs in the course of normal use of the product and is dependent on proper handling, maintenance, storage, and use as detailed in this instruction manual. Claims under this warranty will only be serviced if the product and the sales receipt or invoice stating the date of purchase, the purchase price and the name of an authorized dealer is packaged well and sent to either Zephyr of an authorized service center. Please retain the original packaging and use it for storage and shipping. This warranty is void if the product’s housing has been opened or if the product has been disassembled in any manner.

Repairs and Service

In the event that the warranty period has expired or there is an issue with the product that is not covered by this warranty, the product may be returned to Zephyr or an authorized service center for repair. Zephyr will provide the customer with an estimate for repair. Once payment for the estimate has been received by Zephyr, the product will be repaired and returned to the customer. Zephyr is not responsible for any lost or damaged shipments.

Liability

This product is to be used and handled as directed by the operating instructions in this manual. The customer accepts full and complete liability for any improper or unintended handling, maintenance, or use of this product. This product is only intended for use with plants or aromatic plant materials identified by Zephyr or other reputable sources, such as a pharmacist or licensed aromatherapist.

THIS PRODUCT IS NOT DESIGNED, MARKETED, OR INTENDED FOR USE WITH ANY UNLAWFUL OR PROHIBITED SUBSTANCES OR COMPOUNDS. USE OF THIS PRODUCT WITH ANY SUCH SUBSTANCES OR COMPOUNDS MAY BE DANGEROUS AND WILL VOID THIS WARRANTY.

Repairs of this product may only be done by Zephyr or an authorized service center. For repairs done by an authorized service center, proof of the following must be shown: repair date, type of repair, and the name of the authorized service center. Repairs are to be carried out using only original Zephyr parts. Failure to adhere to any of the points or guidelines detailed in this instruction manual releases Zephyr from any and all liability.